Responsible Gaming
Gambling Should Be Entertainment
Fair Go Casino is committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. Fair Go Casino is committed to preventing underage gambling. We verify the age and identity of all players before permitting access to our platform.
If you are under 18, please do not attempt to gamble on our site. Parents and guardians are encouraged to use appropriate filtering tools to prevent access.
Warning Signs of Problem Gambling
Recognise these warning signs that you or someone you know may be developing a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding gambling activities or the extent of gambling from family and friends
- Neglecting work, family, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling as a way to escape problems or relieve stress
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or stop gambling
- Lying about the amount of time or money spent gambling
- Experiencing financial difficulties due to gambling
If you recognise any of these signs, it may be time to seek support.
Self-Help Tools Available
Fair Go Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set limits on the total amount you are willing to lose during a specified period
- Reality Checks: Receive regular reminders during your gaming sessions about how long you have been playing and how much you have spent
- Time-Out: Temporarily suspend your account for a period you choose (from 24 hours to several weeks)
- Self-Exclusion: Permanently exclude yourself from your account when you feel you need to stop gambling
To access these tools or for more information, contact Fair Go Casino customer support. We encourage you to use these features if you feel your gambling is becoming problematic.
Support Organisations
If you are struggling with gambling or suspect you may have a problem, confidential support is available. The following organisations provide free assistance:
Australia
- Gambling Help Online — Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
United Kingdom
- GamCare — Free, confidential support and information on problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Information and resources on responsible gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources for problem gambling
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education with problem gambling resources
www.bzga.de
If You Need Help
If you believe you have a problem with gambling, or if someone you know is struggling, please reach out for help immediately. There is no shame in seeking support — problem gambling is a treatable condition, and help is available.
Remember: Gambling should only be for fun. If it stops being fun, it's time to seek help.
Contact one of the support organisations listed above, speak to your GP, or reach out to a trusted family member or friend.
Our Commitment
Fair Go Casino is committed to providing a safe and responsible gambling environment. We work with regulatory bodies and support organisations to promote responsible gaming practices. If you have any concerns, please contact our customer support team.